Shipping policy
All orders are carefully prepared and packaged at our House of Capelli fulfillment center.
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Processing time: 4–5 business days
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Note: During sales and promotional periods, processing may take up to 14 business days.
We take the time to ensure every order is handled with care and meets our premium quality standards.
Shipping Rates & Delivery Times
We offer flat rate shipping per order. Delivery times vary by location:
| Region | Estimated Delivery | Shipping Fee* |
|---|---|---|
| United States | 11–17 business days | $12 |
| Europe | 11–19 business days | $15 |
| Caribbean | 14–20 business days | $18 |
Free standard shipping worldwide on orders over $150.
Shipping Method
We partner with leading carriers to ensure fast and reliable delivery:
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Most orders are shipped via DHL Express
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In select regions, FedEx or UPS may be used to guarantee timely delivery
Tracking Your Order
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Every order includes a tracking number
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You’ll receive it by email as soon as your order ships
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Track your package anytime for real-time updates
Customs & Duties
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Import duties or taxes may apply depending on your country
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We declare accurate values on all packages
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Final charges are determined by local customs and are the responsibility of the customer